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Received my beautiful candles very promptly. All my questions were answered very quickly and politely. I loved the friendly and personalised service I received and the handwritten thank you card. Thank you so much Byron Bay Candles ☺️❤️🙏🏻
Awesome customer service from Annemarie whilst encountering online ordering issues. She made sure I could get what I wanted and was very prompt to give her full attention to the issue. I persisted as I have bought many Byron Bay candles for myself and as gifts, and everybody loves the products! Will be visiting when in Byron again to pick up some more!
My house is constantly filled with French Pear.Everyone who enters our home comments on the beautiful gentle aroma !!Best Candle I’ve ever bought - I’m up to about 25 Now, since August 2021.I will be ordering refills soon !!!ONLY Candle I will buy nowThankyou Byron Bay Candles
Amazing candles! My partner and I visited Byron earlier on this year and came across Byron Bay Candles as we were leaving. Amazing customer service, so friendly and such a great experience when we visited the showroom. We loved the candles so much, we had to buy some refills to get sent back to Melbourne! The quality is fantastic, they burn for ages and the fragrances are amazing. Love this brand!
I got some candles for Christmas and just received two new refills! Was a bit worried about not being able to smell the scents before buying but they give great descriptions of the scents online and I loved what I chose!So wonderful to be able to refill a jar instead of getting a whole new one, more places should be doing this!!!
The pure essential oil candles and diffusers are amazing. We have been looking for non-toxic products to help fill the house with beautiful scents and these didn't disappoint.
I recently purchased some tea light candles and the Vanilla Caramel candle and they completely lived up to my high expectations! I love candles and am very particular when choosing them. Byron Bay Candles have just become one of my favourites. Well done on an excellent product. Will definitely be purchasing again.
Candle aroma was a little intense for me, otherwise loved everything about it, especially the little notes and that I can recycle jar by adding another candle into it.
Just loved the candle and personal service
Great service and products
Love the candles they smell devine. Great customer service and prompt delivery.
Beautiful products, online process was great and delivery very timely, thank you!
Brilliant Australian business. The best candles for its quality, choice of fragrances and superb customer service. Annemarie and Christopher are wonderful owners who are prepared to go out of their way to look after their customers. Please support Australian businesses who are making world standard products, up there if not better, than some of the global brands.
Great quality of the candles delivered quickly with warm hand written greeting message. I will buy again.
I have had alot of candles and these candles i recieved omg i loved them they are devine the smell through my home beautiful you wont be dissapointed order today thankyou so much i will be ordering again 😊
The fragrance Japanese Honeysuckle is amazing. I’m so very happy with my diffuser. Thank you
Beautiful square glass bottle. It looks great on our coffee table. I bought exotic amber and I'm really enjoying the scent. At first it seemed quite strong but now I think it's just the right amount. Strong enough that it doesn't fade into the background, but not so much that it's very overpowering.
Byron Bay pure soy candles are so enjoyable and smell delightful. They burn a super long time and I know they are created through a special and sustainable process. Definitely recommend!
I recently won some candles from Byron Bay Candles. I was so excited to win them and couldn’t wait for them to arrive. They arrived promptly and were so beautifully packaged with a lovely card.Since they arrived I have been burning them every night and they are the most delicious candles I have ever burnt. Even when I’m not burning them our house smells so divine and they have 50 hours of burning , much to my delight.I would not hesitate to recommend Byron Bay Candles to my friends and family as they smell so amazing and are of such great quality.Do yourself a favour guys and head over to Byron Bay Candles on Facebook and Instagram.Annemarie and her team get a 10/10 from me.Thank you so much.Beth
Love ordering from Byron Bay Candles. Deliveries are always very prompt and products are divine.
Best products and customer service! I couldn't be happier with my products purchased and the loved the personal touches of a hand written thank you note as well as the super quick delivery from the time I placed my order. Highly recommend and will absolutely be purchasing from Byron Bay Candles again and again. Thanks from one very satisfied customer
The team at Byron Bay Candles were extremely helpful in solving some delivery mishaps for a gift I ordered. It's got to be one of the best customer service experiences I've had. The gift itself was an absolute hit! Thanks Byron Bay Candles Team!
Beautiful candles with amazing fragrance very happy with my purchase and delivery was prompt
I love the French pear candle the smell goes right through the house I love 💕 it, I will be ordering from you again 🥰🥰
The candles are the best I've ever purchased with wonderful scents. Thoroughly recommend this company as outstanding producers and welcoming staff.
Great product. Quick delivery.
Simple ordering process, fast delivery, beautiful candles. ✅
I randomly found Byron Bay Candles on Google and decided to try their products so I got a few reed diffusers for my home and my car. And I fell in love!! My house smelled amazing and so was my car! And the diffusers lasted really long, even in the hot weather. I have just purchased a few refills and this time I got a different fragrance (there are many choices!). I love it when they also have a range of pure essential oil products! The handwriting thank you card in the package is such a lovely personal touch as well. Thank you and this will be my only store from now on for all home fragrance products!
Refills! Beautiful scents, natural ingredients and the refills mean that it is more environmentally friendly.
I ordered the white ceramic oil burner. It was here in a couple of days! It's beautifully made and we love it. Thank you very much!!
Totally love the tea light candles and oil burner. They are of a high quality and I like the fact they are toxin free. The service was excellent - had them delivered and it was prompt. Highly recommend Byron Bay Candles
Beautiful candles with exquisite fragrances – highly recommended.
Very fast and effective communication and delivery. The candles are sensational and just as advertised, absolutely outstanding!!
The buying process was easy, postage was fast with good packaging. Excellent buying experience thanks.
Great service and excellent products! Will definitely use Byron Bay Candles again.
I bought the reed diffuser and a gift set of candles to try out a few different scents. All beautiful and can’t wait to try the rest of them! Love that they do refills instead of having to replace the whole product, very waste conscious and saves a few $$ as well! Delivery was fast and well communicated.
Absolutely amazing service. Melts are wonderful, my house smells amazing. Thank you so much. Highly recommend this small business
Where to start? The whole experience was wonderful, easy online selection, great comms and fast delivery. Once I received the delivery, seeing that personal touch of a hand written note just rounded it all up to a perfect experience. It’s the little things that mean so much to me.
Really impressed with this product! I bought the French Pear Diffuser and the smell is divine. I saw it at a holiday property I was staying at (Byron Boutique Properties) and now have it at my entrance. Its a pleasure to smell every time I come home! The packaging was lovely too, with a little card, and arrived really quickly. Thanks Byron Bay Candles!
I bought the oil diffuser and a refill. They came very quickly, were beautifully packaged and of excellent and beautiful quality (essential oils). We have bought oil diffusers before but haven't been able to buy replacement oils so it was terrific to be able to buy refills. Highly recommend.
I recently ordered a lime basil mandarin diffuser ,it arrived quickly and was very well packaged.It is a lovely light refreshing fragrance
Beautiful scents, lovely service - Anne-Marie is just the loveliest. I particularly love the refills for the soy candle jars - just brilliant!
Love my Byron Bay candles, beautiful perfume and burning time is a lot longer than previous candles that I have used.Will definitely be ordering more in the future.
I received my order quiet quickly even during Covid-19 delays. My candles are even better than I hoped and smell delicious. I will be ordering more as soon as i can. Thankyou Byron Bay candles🥰🥰
Beautiful scented candles with eco-friendly packaging. Love the idea of candle refill to reuse the candle cup <3
Love, love, love the beautiful and rich scents of their candles. No nasty feeling after long hours of burning. I recently give a set of diffusers to my friend and she asked me where I bought them!
Amazing service. I ordered multiple candles online and sent to different locations for gifts. The process was easy, delivery was extremely fast and the communication was fantastic. I noted on my order the candles were gifts and I revived an email the next day asking if I would like to include a personal message. This was a lovely gesture. The candles were beautifully gift wrapped and sent with my personal message. I will definitely be using their service again. Thank you Byron Bay Candles.
Loved my Melts from Byron Bay candles. I purchased a variety & couldn't wait to smell the aroma of all of them. I had no favourites because they were all lovely in their own way. Thankyou & thankyou for how quickly l received my parcel. 😊
What a lovely group of people are BB Candles. I received my order within a few days of placing it online and it was much better than I expected. A very sweet handwritten note and extra filler reeds means I'll definitely be buying all my scents and refills from BB Candles from now on.
I love the candle that I chose, and it definately uplifts the mood.Tania B
The scent samples are fantastic! I can now purchase the perfect scent for me. There are so many beautiful scents, it will be difficult to choose just one!!!!
We ordered several Byron candles online. Very easy process and prompt delivery. The candles are high quality, and the scents lovely/subtle. We were greatly impressed with the presentation of the candles, and the clear commitment to environmental principles. We love that Byron offers refills, and will certainly purchase from them again. Byron offers a high quality, ethical product, and deserves support.
Beautiful products. Speedy delivery. A pleasure to transact with. Will buy again - thank you.
Love my new melts I received today.. currently enjoying Festive ❤ Thankyou for the super quick delivery and an amazing product xx
Gorgeous scents and even better service! I’ll be a regular customer for sure 💕
Hi Team at Byron Bay Candles,Love, love, love, from the enviro packaging, to the handwritten note, smell great too. Well done😍
Today I received my shipment from Byron Bay Candles. I only recently discovered your internet store and this was my first order.I wanted to thank you for your quality customer service and the attention to detail with my order. My order was shipped very quickly and you put a gorgeous little personal note with the order. You also included an extra three tealight candles at your own expense.I'm thrilled with your service, the speed at which you dispatched the order and the little touches you have included that certainly didn't go unnoticed.I sincerely hope that you are very proud of your customer service and your online business. I'm very happy that I came across your online store. I'm already burning the beautiful lotus candle I received and I will not hesitate in ordering from you again.
Great communication with great ethical products.Loved the products I purchased.And love that they recycle the tea light bases - was really one of the main reason I purchased from Byron Candles. Awesome service too.
These candles are great & definitely last the hours that are advertised. I will definitely be ordering these again.
I purchased the lotus scented 50hr candles for spiritual practice.They are very high quality and with good scent throw. The packaging was done well and delivery unaffected by the covid19. Shall try other scents eventually. 👍👍👍
I recently purchased some candles and melts. They are of high quality and I am loving the fragrances. I love that I will be able to buy refills for the jars as I like that they can be recycled. I love the beach and have a coastal theme in my house so the labelling on the jars goes perfectly with my decor. Lastly Byron Bay Candles are a small Australian business that I am happy to support. I will certainly be reordering. 😊
Struggle to pick a favourite, too many that I love. Subtle yet beautiful.
I bought 2 x aromatherapy candles and they are just lovely! Rich in essential oils and non-toxic as they are soy wax. Lovely company to deal with - my order arrived safe and sound in a timely manner, with a nice note attached. Will definitely buy from here again!
Beautiful scents and great customer service
Hi Anne MarieWanted to let you know that I love the car Diffuser - makes the car smell Devine and is not overpowering or over whelming. as with all your products/scents just so perfect.I do find is a little difficult to fill/refill due to size but that is outweighed by the great product.As always the other candles I purchased are to your high standard.Shez 😊❤️
Beautiful candles and diffusers. Always prompt delivery and lovely customer service :)
Purchased some products online. Great service with regular updates on order status. Love the refill option for tea lights.
I love candles and Reed Diffusers and have tried so many however this company is my favourite so far. I ordered Lotus Flower 4 of them for the whole house and it is such a beautiful scent throughout the house and it is all natural. Thank you so much I will definitely be ordering again.
I was looking for a clean candle without the nasty chemicals and a captivating smell. I tell you that these candles meet that and beyond. High quality candles combined with excellent online prompt processing was appreciated. The candles smell so good!
I discovered Byron Bay candles during a recent holiday to Byron and am so thrilled I did !! The most beautiful fresh scents, they create such a welcoming vibe to our home. I live in South Australia and have not found anything equal to them so order online and the service provided by Annemarie is second to none ! I cannot recommend highly enough !!
I absolutely love these candles! They are amazing quality, the scent fills the whole room and makes any space feel more homely. I was recently gifted Coconut Lime and I will be sure to re-purchase. Love it!!
Beautiful Candles. Wish they sold them in N.Ireland
Beautiful and long lasting scents. The essential oil melts are devine and they're the only company I know of that does reed diffuser refills, which reduces so much waste and expense. Great customer service too. Love!
Love my Bryon Bay Candles and reed diffusers. My favorite so far is the Lime, Basil and Mandarin. Looking forward to trying the others.
Amazing customer service also!!
Definitely would recommend.
Amazing customer service also!!
Definitely would recommend.
Gorgeous owners and beautiful products. Just love the Reed Diffusers I received this week. Spot on service too. Now my go-to-place for all my home fragrances. �
I received my order for the candles and diffusers and to say I was absolutely thrilled is an understatement. The scents are just beautiful and the service was amazing. I am now waiting on my second order for the soy melts and burner, Byron Bay you have converted me Byron Bay candles all the way.
Thankyou so much kathy
Thankyou so much kathy
We recently held our annual conference with 220 team members and had Byron Bay Candles supply reed diffusers for all participants as a welcome gift. They arrived on time, professionally packaged, and everyone loved them. The team were great to deal with and we had a lovely experience. Thanks again! :)
Gorgeous smell...super happy with the purchase these are the only diffusers I’ll purchase from now on! Love the refill option too!
We bought the tea lights for our wedding reception and also the beautiful glass candles as gifts for my sisters and friends. Very fitting for our Byron Bay wedding. Friendly and generous owners and great price for the quality
Beautiful candles! Love all the scents I have tried, can’t wait to try some more! Great customer service as well 😊🕯
Stumbled across Byron Bay Candles today... I absolutely love my French Pear candle.... cinnamon scent is on point 👍😀
I just adore Byron Bay Candles and regularly use their candles in my home. I was introduced to them by a friend and have only used their candles ever since. They fill your home with beautiful aromas and I've recently started buying them for friends and family as they make great gifts. I think I've got them hooked too!! It's great to support a beautifully made product made here in Australia!
I love the melts they are the best I have ever had so thank-you.
Good quality candles and smell amazing. Their Japanese Honeysuckle is amazing!I bought my first candle from these guys in this scent at eat street a few years ago, it lasted so well. Just made and received a new order and am in love.Also shipping was fast!Thank you Byron Bay Candles Team.
Fantastic candles, just love the scents and presentation. Postage super fast. Ordered and delivered in 4 days, which included a weekend!
nice beach and good view
I love these candles! I have been buying them for a few years now since discovering them on a trip to Byron. I now get them shipped to me every month. Great postage speed as well.
Great service particularly close to Christmas- thank you. Happy New Year !
Beautifully presented & wide range of aromas.
Byron Bay candles are just beautiful. Love the ‘uplift’ scent.
Fantastic- love the different fragrances
Absolutely beautiful and amazing customer service
My house smells totally amazing due to my reed diffuser (sandalwood vanilla) by Byron Bay Candles. Could not be happier and with Christmas fast approaching they would make perfect gifts. Love it!!
Smell...divine..burn ...perfectly..i love them ♡...love that they are in reusable jars
Addicted to coconut & lime...